top of page
Shipping Policy
Effective Date: 03/09/2026
At RR Dream Art, we are committed to delivering handcrafted luxury artworks with the highest level of care and security. Each piece is created with intricate craftsmanship and therefore requires careful handling and packaging before dispatch. This Shipping Policy outlines the timelines, procedures, and responsibilities associated with the delivery of artworks purchased from our website.
Processing Time
-
All artworks at RR Dream Art are handcrafted and may require preparation time depending on the complexity, detailing, and size of the artwork.
-
Typically, orders are processed and prepared for shipment within 2 to 4 weeks after order confirmation.
-
For larger, highly detailed, or custom artworks, the processing timeline may extend. Any additional time requirements will be communicated to the customer in advance.
Packaging and Handling
-
Every artwork is packaged with extreme care to ensure safe transit.
-
Artworks are wrapped using protective bubble wrapping and cushioning materials to prevent movement or damage.
-
The wrapped artwork is then secured inside a sturdy protective box designed to maintain safety during transportation.
-
Our team ensures that each shipment meets strict safety and quality packaging standards before dispatch.
Domestic Shipping (Within India)
-
Free shipping is available across India.
-
We partner with reliable courier services such as Blue Dart, DTDC, and other trusted carriers to ensure secure delivery.
-
Domestic deliveries are typically completed within 3 to 7 business days after dispatch.
-
Once the order is shipped, tracking details will be shared via WhatsApp or email for shipment monitoring.
International Shipping (Outside India)
-
RR Dream Art offers international shipping worldwide.
-
International orders are shipped through trusted global courier partners such as DHL Express or other international logistics providers.
-
Delivery timelines usually range between 5 to 10 business days after dispatch depending on destination.
-
International shipping charges may vary based on destination, package dimensions, and shipping weight.
-
Custom duties, import taxes, or local charges (if applicable) are the responsibility of the buyer, as per the regulations of their country.
-
Tracking information will be provided once the shipment has been dispatched.
Address Accuracy
-
Customers are requested to provide complete and accurate shipping details at the time of placing an order.
-
RR Dream Art will not be responsible for delays or delivery issues caused by incorrect or incomplete address information.
Order Tracking and Notifications
-
Once your artwork has been dispatched, you will receive shipment confirmation along with tracking details.
-
Tracking information can be used to monitor the progress of your shipment until it reaches the delivery destination.
Shipping-Related Issues
-
Delayed Deliveries
-
While we aim to deliver orders within the estimated timelines, delays may occasionally occur due to circumstances beyond our control such as weather conditions, logistics disruptions, or customs clearance procedures.
-
In such cases, we will keep customers informed and work with the courier partner to resolve the issue promptly.
-
Damaged Shipments
-
If your package arrives visibly damaged, please take photographs immediately and contact us within 48 hours of delivery.
-
Our support team will review the case and assist in resolving the issue according to our return or support policies.
International Customs and Duties
-
For international shipments, local customs authorities may impose duties, taxes, or clearance fees.
-
These charges are determined by the destination country and must be paid by the recipient where applicable.
-
RR Dream Arts is not responsible for delays caused by customs inspections or clearance procedures.
Special Shipping Instructions
-
If you have any specific shipping instructions or delivery preferences, please inform us during the order process.
-
Our team will do its best to accommodate special requests wherever possible.
Contact Information
For any shipping-related queries or assistance, you may contact RR Dream Art at:
📍 Address: Mumbai, C-1411 Kailash Business Park, Vikroli Park Site, Mumbai, India
📞 Phone / WhatsApp: +91 95400 21056
📧 Email: contactrrdreamart@gmail.com
Thank you for choosing RR Dream Art, where heritage craftsmanship meets timeless luxury. Every artwork is created and delivered with the utmost care and dedication.
bottom of page